杰夫法则?

以下是这14个原则中英文:

1

顾客至上

简而言之,客户永远是第一位的,不管发生什么。这一点超越了所有的职责要求。从客户的角度出发、为客户牺牲自己的利益,实际上是说,你要愿意承担损失以便让客户获利,哪怕是违背你自己的使用条款或政策。如果你知道自己犯了错,要主动考虑退款,也就是说,要在客户要求之前作出补偿。

2

主人翁精神

主人翁精神意味着两件事:

(1)总是优先考虑长期目标,而不是短期目标;

(2)始终代表团队和整个公司行事,一切都是“你的工作”。

3

创新与简化

成功的关键是保持简单,为此,需要不断创新。

4

正确,很多

这个原则应该被理解为“领导者要正确决策”。它说的不仅仅是不犯错误,而是要有全局观,在必要时能够并且愿意180度转变态度。史蒂夫·乔布斯正是因此而出名:今天他相信XYZ,第二天他就会意识到自己完全错了,突然间他就完全支持ABC了。从这个角度来说,他做出了正确的决策。

5

学习并充满好奇心

这项原则可以说是不言而喻。领导者必须时刻努力吸收更多的知识,进行自我提升。

6

雇佣人才,

更要实现人尽其才

这一点也是显而易见,但除了要确保提高雇佣标准外,更重要是,确定雇佣关系后,你要不断地培养员工,使他们发挥出最大潜力。

7

坚持高标准

伟大的领导者总是在提高标准,创造最优质的产品和服务。

8

往大处着眼

这项原则并不是说脱离实际,好高骛远;往大处着眼的同时,也要遵从第一条“顾客至上”的原则。

9

积极行动

这项原则常常令人困惑不已。它的原理在于,由于多数错误并非不可挽回,所以冒险犯错也无可厚非。因此,伟大的领导者要积极行动:快速前进,而非被分析捆住了手脚,裹足不前。

10

节俭

这条普遍适用于所有创业公司创始人:不能毫无节制地花钱。基本上,就是用最少的钱干最多的事,在投入最小化的同时做到产出的最大化。

11

赢得信任

这是一条双行道:不仅需要取得他人的信任,也需要使他人感受到被信任的感觉。

12

深入研究

数据才是最重要的。当数据和感觉不一致时,可以质疑,但要相信数据。

13

永远坚守核心,

处理好争议与承诺

虽然排到第十三位,但这条原则至关重要。它是说:当两方存在争议时,这很平常,有人最后坚决反对,十分坚定地说“不”,也说清楚了个中缘由,在这样的情况下,你依然能同意去尝试不同的选择,并且给予全力支持。也就是说,即使你不同意,你也会给出自己的承诺去尝试。

14

达成最好的成果

永远不要轻易屈从或妥协于任何事情,直到最终获得最好的结果。并且无论出现什么情况,总要找到方法克服一切困难。

1

Customer Obsession

Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.

2

Ownership

Leaders are owners. They think long term and don't sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say "that's not my job."

3

Invent & simplify

Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by "not invented here." As we do new things, we accept that we may be misunderstood for long periods of time.

4

Are right, a lot

Leaders are right a lot. They have strong business judgment and good instincts.

5

Hire and Develop the Best

Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent and willingly move them throughout the organization. Leaders develop leaders and take seriously their role in coaching others.

6

Insist on the Highest Standards

Leaders have relentlessly high standards – many people may think these standards are unreasonably high. Leaders are continually raising the bar and driving their teams to deliver high quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.

7

Think Big

Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.

8

Bias for Action

Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.

9

Frugality

Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size, or fixed expense.

10

Vocally Self Critical

Leaders do not believe their or their team’s body odor smells of perfume .Leaders came forward with problems or information,even when doing so is awkward and or embarrassing.Leader benchmark themselves and their teams against the best.

11

Earn Trust of Others

Leaders are sincerely open-minded,genuinely is ten,and are willing to examine their strangest convictions with humility.

12

Dive Deep

Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath them.

13

Have Backbone

Disagree and Commit: Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.

14

Deliver Results

Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.

以上就是亚马逊的14条领导力原则,尽管它们会部分限制你的行为,但如果你能真正理解和内化这14条领导力原则,并根据实际情况加以运用,你一定可以变得更坚定、更专注、更卓越。

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